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Terms of Service
Services
Agreement &
Terms and Conditions of
Service &
Acceptable Use
Policies
You are responsible
for abiding by the rules set forth in the paragraphs below. Any violation of the
terms set forth below may result in immediate suspension and/or termination of
all services currently being provided.
As a Web Hosting Provider
("WHP"), we offer our customers the means to acquire and disseminate a wealth of
public, private, commercial and non-commercial information. We also want our
customers to be fully informed of their rights and obligations -- and ours -- in
connection with their use of the Internet. This Network Access Policy, which
supplements and explains certain terms of each customer's respective services
agreement (the "Services Agreement"), is intended as a plain English guide to
those rights and obligations.
The fundamental fact about
the Internet is that no one --neither us, nor anyone else -- owns or controls
it. This fact accounts for much of the Internet's openness and value, but it
also places a high premium on the judgment and responsibility of those who use
the Internet, both in the information they acquire and in the information they
disseminate to others. When customers obtain information through the Internet,
they must keep in mind that we cannot monitor, verify, warrant or vouch for the
accuracy and quality of the information that customers may acquire. For this
reason, the customer must exercise his or her best judgment in relying on
information obtained from the Internet, and also should be aware that some
material posted to the Internet is sexually explicit or otherwise offensive.
Because we cannot monitor and censor the Internet, and will not attempt to do
so, we cannot accept any responsibility for injury to our customers that results
from inaccurate, unsuitable or offensive Internet communications.
When customers disseminate
information through the Internet, they also must keep in mind that we do not
review, edit, censor or take responsibility for any information our customers
may create. This places on customers what will be, for most, an unfamiliar
responsibility. When users place information on the Internet, they have the same
liability as other authors for copyright infringement, defamation and other
harmful speech. Also, because the information they create is carried over our
facilities and may reach a large number of people, including both our customers
and others, customers' postings to the Internet may affect other customers and
may harm our goodwill, business reputation and operations. For these reasons,
customers violate our policy and the Services Agreement when they, their
affiliates or subsidiaries engage in the following activities:
Adult Sites/Unacceptable
Content –
Pornography and pornographic related merchandising are prohibited under all
EasySiteHost services. This includes
sites that include links to pornographic content elsewhere. Further examples of unacceptable content or
links include pirated software, “hacker” programs, archives of “Warez Sites”,
game rooms or MUDs, IRC Bots, Egg Drop programs, any kind of illegal software or
shareware. In addition sites offering
online gambling, casino functionality, sportsbook betting (including offshore),
and Internet lotteries are prohibited.
Copyright Violation -- Violation of copyrights held by
individuals and corporations or other entities can result in civil and criminal
liability for the infringer, and can involve the WHP in litigation and possible
loss of reputation.
Customer Support – EasySiteHost promotes a mutually
professional relationship with its customers.
Obscene, abusive, threatening or otherwise harassing communications with
agents of the Company, via telephone, email, online chat or other means will
result in immediate account termination not withstanding any other terms of this
agreement. Violation of this will result
in refund ineligibility.
Defamation -- Defamatory speech distributed
over the Internet can result in civil liability for the defamer and litigation
against the WHP whose facilities were used to distribute the defamatory
material, and is therefore prohibited.
Distribution and/or Transmission of
Obscene or Indecent Speech or Materials -- Violation of indecency and
obscenity laws can result in criminal penalties.
Distribution of Internet Viruses,
Worms, Trojan Horses and Other Destructive Activities -- Distribution of Internet
viruses, worms, Trojan horses and other destructive activities, such as
hacking, can result in serious civil and or criminal liability under
international, federal and state laws.
DNS Transfers – By
registering a domain name through EasySiteHost, the Customer is establishing a
relationship with DomainPeople.com separate from the Company and this
Agreement. All customer accounts are
setup with the understanding that the Customer will transfer authoritative DNS
control of the domain hosted with us, (i.e.) EasySiteHost requires the Customer
to update the domain name registration of any domain hosted to the appropriate
nameservers. EasySiteHost does not
provide extended access to its network through non-authoritative DNS means for
any purpose. No third-level
domains are provided.
Export Control
Violations -- The
law limits the ability of persons to export encryption software, over the
Internet or otherwise, to points outside the United States.
Illegal/Unauthorized Access to Other
Computers or Networks -- The illegal or unauthorized
accessing (often known as "hacking") of computers or networks carries potential
civil and criminal penalties under both federal laws and the laws of
most states.
Image Repository -- The WHP services are not to be
used as a software/image repository. This means you cannot use your account to
store images that are pulled from another website. An example of this would be
storing images to be pulled from an eBay auction site.
Software/Script
Support – Customer
acknowledges that EasySiteHost cannot provide technical support
for any software and/or script that the Customer installs, other than variable
name changes. Customer also acknowledges
that EasySiteHost
does not supply
technical support for Microsoft FrontPage, other than initial
configuration. EasySiteHost supplies technical support for
webhosting issues only. EasySiteHost shall be the sole arbiter as to
what constitutes a “webhosting” issue.
Spamming -- Unsolicited, commercial
mass e-mailing (known as "spamming") is a strongly disfavored practice among
Internet users and web hosting providers. It is particularly harmful not only
because of its negative impact on consumer attitudes toward us, but also because
it can overload our equipment and disrupt service to our customers. This
includes listing a hosted domain in any unsolicited email.
Unmetered Data
Transfer –
EasySiteHost provides the 500mb of web space and
unlimited data transfer in good faith to our Customers so that they may create
their websites without the fear of running over their web space or web traffic
allocation. While most Customers will
use the extra web space and traffic for their legitimate web site needs, we
recognize that others may try to take advantage of our offer and use the space
and traffic in ways for which it is not intended. If at any time the Customer’s website
generates enough bandwidth usage to affect the performance of the other customer
sites on the server, EasySiteHost reserves the full right to
terminate the Customer’s domain name and hosting without refund.
Other Activities, whether lawful or
unlawful, that we determine to be harmful to our customers, operations or
reputation, including any activities that restrict or inhibit any other user
from using and enjoying the service or the Internet. Any violations of this agreement will
result in refund ineligibility.
As we have pointed out, the
responsibility for avoiding the harmful activities just described rests
primarily with the customer. We will not, as an ordinary practice, monitor the
communications of our customers to ensure that they comply with our policy or
applicable law. When we become aware of harmful communications, however, we may
take any of a variety of actions. We may remove information that violates our
policies, implement screening software designed to block offending
transmissions, or take any other action we deem appropriate, including
termination of a customer's contract with us.
Customers who knowingly
transmit materials that violate law or our policy are, themselves, in violation
of our policy. Failure to cooperate with us for corrective and preventive
measures is a violation of our policy.
We also are concerned with
the privacy of on-line communications. In general, the Internet is neither more
nor less secure than other common communications media, including mail,
facsimile and voice telephone service, all of which can be intercepted and
otherwise compromised. As a matter of prudence, however, we urge our customers
to assume that all of their on-line communications are insecure.
We cannot take any
responsibility for the security of communications transmitted over our
facilities. We will comply fully, however, with all applicable laws concerning
the privacy of our customers' on-line communications. In particular, we will not
intentionally monitor or disclose any private electronic mail messages sent or
received by our customers unless required to do so by law. We may, however,
monitor our service electronically to determine that our facilities are
operating satisfactorily. Also, we may be required to disclose information
transmitted through our facilities in order to comply with court orders,
statutes, regulations or governmental requests. Finally, we may disclose
information transmitted over our facilities where necessary to protect us, and
our customers, from harm or where such disclosure is necessary to the proper
operation of the system.
We are not responsible
for loss of customer content due to server or hardware failure. We do,
however, backup our systems daily, but cannot guarantee the content is
up-to-date. It is the customer's responsibility to
have a full backup of their site.
Finally, we wish to
emphasize that in signing the Services Agreement, or clicking on a button that
acknowledges said agreement(s), customers indemnify us for any violation by the
customer of the Services Agreement, or of law or corporate policies, that
results in loss to us or the bringing of any claim against us. This means that
if we are sued because of activities of the customer that violate any law, the
Services Agreement or this policy (which is part of the Services Agreement), the
customer will pay any damages awarded against us, plus costs and reasonable
attorneys' fees.
We hope this Policy
Statement is helpful in clarifying the obligations of Internet users, including
us and our customers, as responsible members of the Internet.
We reserve the right to
permanently discontinue service at any time, without notice, should you
be found in violation of our aforementioned terms and conditions.
Note: You are not permitted to have any
commercially available software, fixes, patches or electronic media (ex. MP3s,
AVI, WAVE, etc.) for download on your site. We reserve the right - at any
time, to terminate service if we find that you have violated this term.
Additionally, should you be found to be in violation of any licensing agreements
currently in place, we reserve the right to permanently terminate your service
without refund. In Plain English - NO Download sites !
Complaints about violators of our policies should
be referred to info@EasySiteHost.com.
Each complaint will be investigated.
Domain Name Registration Addendum
By registering a domain name through EasySiteHost.com, you
agree to the following terms and conditions.
- You agree to the submission of your information (name, phone
number, address, city, state, and zip) to EasySiteHost.com. for domain name
registration purposes only. You will be the owner of your domain name.
- You agree to indemnify, defend and hold harmless
EasySiteHost.com or any other appropriate registry, and its directors, officers,
employees and agents from and against any and all claims, damages, liabilities,
costs and expenses, including reasonable legal fees and expenses arising out of
or relating to your domain name registration.
- You agree to purchase at the time of this submission, both the
domain name and web hosting services on your credit card or other method of
payment specified in the payment fields. This charge will occur at the time you
submit the form.
- Domain registration will automatically renew for the same term
as your initial signup period (it is your responsibility to notify
EasySiteHost.com of any changes in contact information). You may cancel the
renewal process by notifying EasySiteHost.com via email at least 30 days in
advance at cancel@EasySiteHost.com. Please provide your Name, Domain Name and
desire for your domain name to lapse.
- There is no money back guarantee for hosting or domain name
registrations, nor can domain names be altered in any way after the
submission.
- You agree to forfeit your domain name to EasySiteHost.com for
non-payment of the domain name or hosting fees.
- You agree to our acceptable use policy, spam policy, and
other terms and conditions.
For Modification and Transfer of Registered domains: Addendum
- You agree that you are the owner, or you have authorized power
as agent for the owner, to make this change of domain request. You indemnify
EasySiteHost.com of all domain name disputes between you and the domain name
owner.
- You agree to indemnify, defend and hold harmless
EasySiteHost.com or any other appropriate registry, and its directors, officers,
employees and agents from and against any and all claims, damages, liabilities,
costs and expenses, including reasonable legal fees and expenses arising out of,
or relating to, your domain name registration.
- You agree to purchase at the time of submission the services
chosen on the signup form. This charge will be billed to your credit card at
the time the form is submitted.
- There are no prorated refund amounts for web hosting. This
applies to both monthly and annual accounts.
- You agree to our acceptable use policy, e-mail & spam policies, and terms and conditions.
Uniform Domain Name Dispute Resolution Policy (As Approved by
ICANN on October 24, 1999) 1. Purpose. This Uniform
Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the
Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated
by reference into your Registration Agreement, and sets forth the terms and
conditions in connection with a dispute between you and any party other than us
(the registrar) over the registration and use of an Internet domain name
registered by you. Proceedings under Paragraph 4 of this Policy will be
conducted according to the Rules for Uniform Domain Name Dispute Resolution
Policy (the "Rules of Procedure"), and the selected
administrative-dispute-resolution service provider's supplemental rules. 2.
Your Representations. By applying to register a domain name, or by asking us to
maintain or renew a domain name registration, you hereby represent and warrant
to us that (a) the statements that you made in your Registration Agreement are
complete and accurate; (b) to your knowledge, the registration of the domain
name will not infringe upon or otherwise violate the rights of any third party;
(c) you are not registering the domain name for an unlawful purpose; and (d) you
will not knowingly use the domain name in violation of any applicable laws or
regulations. It is your responsibility to determine whether your domain name
registration infringes or violates someone else's rights. 3. Cancellations,
Transfers, and Changes. We will cancel, transfer or otherwise make changes to
domain name registrations under the following circumstances: a. subject to
the provisions of Paragraph 8, our receipt of written or appropriate electronic
instructions from you or your authorized agent to take such action; b. our
receipt of an order from a court or arbitral tribunal, in each case of competent
jurisdiction, requiring such action; and/or c. our receipt of a decision of
an Administrative Panel requiring such action in any administrative proceeding
to which you were a party and which was conducted under this Policy or a later
version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k)
below.) We may also cancel, transfer or otherwise make changes to a domain
name registration in accordance with the terms of your Registration Agreement or
other legal requirements. 4. Mandatory Administrative Proceeding. This
Paragraph sets forth the type of disputes for which you are required to submit
to a mandatory administrative proceeding. These proceedings will be conducted
before one of the administrative-dispute-resolution service providers listed at
http://www.EasySiteHost.com/policy/dnr4.html (each, a "Provider"). a.
Applicable Disputes. You are required to submit to a mandatory administrative
proceeding in the event that a third party (a "complainant") asserts to the
applicable Provider, in compliance with the Rules of Procedure, that (i) your
domain name is identical or confusingly similar to a trademark or service mark
in which the complainant has rights; and (ii) you have no rights or
legitimate interests in respect of the domain name; and (iii) your domain
name has been registered and is being used in bad faith. In the
administrative proceeding, the complainant must prove that each of these three
elements are present. b. Evidence of Registration and Use in Bad Faith. For
the purposes of Paragraph 4(a)(iii), the following circumstances, in particular
but without limitation, if found by the Panel to be present, shall be evidence
of the registration and use of a domain name in bad faith: (i) circumstances
indicating that you have registered or you have acquired the domain name
primarily for the purpose of selling, renting, or otherwise transferring the
domain name registration to the complainant who is the owner of the trademark or
service mark or to a competitor of that complainant, for valuable consideration
in excess of your documented out-of-pocket costs directly related to the domain
name; or (ii) you have registered the domain name in order to prevent the
owner of the trademark or service mark from reflecting the mark in a
corresponding domain name, provided that you have engaged in a pattern of such
conduct; or (iii) you have registered the domain name primarily for the
purpose of disrupting the business of a competitor; or (iv) by using the
domain name, you have intentionally attempted to attract, for commercial gain,
Internet users to your web site or other on-line location, by creating a
likelihood of confusion with the complainant's mark as to the source,
sponsorship, affiliation, or endorsement of your web site or location or of a
product or service on your web site or location. c. How to Demonstrate Your
Rights to and Legitimate Interests in the Domain Name in Responding to a
Complaint. When you receive a complaint, you should refer to Paragraph 5 of the
Rules of Procedure in determining how your response should be prepared. Any of
the following circumstances, in particular but without limitation, if found by
the Panel to be proved based on its evaluation of all evidence presented, shall
demonstrate your rights or legitimate interests to the domain name for purposes
of Paragraph 4(a)(ii): (i) before any notice to you of the dispute, your use
of, or demonstrable preparations to use, the domain name or a name corresponding
to the domain name in connection with a bona fide offering of goods or services;
or (ii) you (as an individual, business, or other organization) have been
commonly known by the domain name, even if you have acquired no trademark or
service mark rights; or (iii) you are making a legitimate noncommercial or
fair use of the domain name, without intent for commercial gain to misleadingly
divert consumers or to tarnish the trademark or service mark at issue. d.
Selection of Provider. The complainant shall select the Provider from among
those approved by ICANN by submitting the complaint to that Provider. The
selected Provider will administer the proceeding, except in cases of
consolidation as described in Paragraph 4(f). e. Initiation of Proceeding and
Process and Appointment of Administrative Panel. The Rules of Procedure state
the process for initiating and conducting a proceeding and for appointing the
panel that will decide the dispute (the "Administrative Panel"). f.
Consolidation. In the event of multiple disputes between you and a complainant,
either you or the complainant may petition to consolidate the disputes before a
single Administrative Panel. This petition shall be made to the first
Administrative Panel appointed to hear a pending dispute between the parties.
This Administrative Panel may consolidate before it any or all such disputes in
its sole discretion, provided that the disputes being consolidated are governed
by this Policy or a later version of this Policy adopted by ICANN. g. Fees.
All fees charged by a Provider in connection with any dispute before an
Administrative Panel pursuant to this Policy shall be paid by the complainant,
except in cases where you elect to expand the Administrative Panel from one to
three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in
which case all fees will be split evenly by you and the complainant. h. Our
Involvement in Administrative Proceedings. We do not, and will not, participate
in the administration or conduct of any proceeding before an Administrative
Panel. In addition, we will not be liable as a result of any decisions rendered
by the Administrative Panel. i. Remedies. The remedies available to a
complainant pursuant to any proceeding before an Administrative Panel shall be
limited to requiring the cancellation of your domain name or the transfer of
your domain name registration to the complainant. j. Notification and
Publication. The Provider shall notify us of any decision made by an
Administrative Panel with respect to a domain name you have registered with us.
All decisions under this Policy will be published in full over the Internet,
except when an Administrative Panel determines in an exceptional case to redact
portions of its decision. k. Availability of Court Proceedings. The mandatory
administrative proceeding requirements set forth in Paragraph 4 shall not
prevent either you or the complainant from submitting the dispute to a court of
competent jurisdiction for independent resolution before such mandatory
administrative proceeding is commenced or after such proceeding is concluded. If
an Administrative Panel decides that your domain name registration should be
canceled or transferred, we will wait ten (10) business days (as observed in the
location of our principal office) after we are informed by the applicable
Provider of the Administrative Panel's decision before implementing that
decision. We will then implement the decision unless we have received from you
during that ten (10) business day period official documentation (such as a copy
of a complaint, file-stamped by the clerk of the court) that you have commenced
a lawsuit against the complainant in a jurisdiction to which the complainant has
submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general,
that jurisdiction is either the location of our principal office or of your
address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the
Rules of Procedure for details.) If we receive such documentation within the ten
(10) business day period, we will not implement the Administrative Panel's
decision, and we will take no further action, until we receive (i) evidence
satisfactory to us of a resolution between the parties; (ii) evidence
satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a
copy of an order from such court dismissing your lawsuit or ordering that you do
not have the right to continue to use your domain name.
5. All Other Disputes and Litigation. All other disputes between
you and any party other than us regarding your domain name registration that are
not brought pursuant to the mandatory administrative proceeding provisions of
Paragraph 4 shall be resolved between you and such other party through any
court, arbitration or other proceeding that may be available.
6. Our Involvement in Disputes. We will not participate in any
way in any dispute between you and any party other than us regarding the
registration and use of your domain name. You shall not name us as a party or
otherwise include us in any such proceeding. In the event that we are named as a
party in any such proceeding, we reserve the right to raise any and all defenses
deemed appropriate, and to take any other action necessary to defend
ourselves. 7. Maintaining the Status Quo. We will not cancel, transfer,
activate, deactivate, or otherwise change the status of any domain name
registration under this Policy except as provided in Paragraph 3
above.
8. Transfers During a Dispute. a. Transfers of a Domain Name
to a New Holder. You may not transfer your domain name registration to another
holder (i) during a pending administrative proceeding brought pursuant to
Paragraph 4 or for a period of fifteen (15) business days (as observed in the
location of our principal place of business) after such proceeding is concluded;
or (ii) during a pending court proceeding or arbitration commenced regarding
your domain name unless the party to whom the domain name registration is being
transferred agrees, in writing, to be bound by the decision of the court or
arbitrator. We reserve the right to cancel any transfer of a domain name
registration to another holder that is made in violation of this
subparagraph. b. Changing Registrars. You may not transfer your domain name
registration to another registrar during a pending administrative proceeding
brought pursuant to Paragraph 4 or for a period of fifteen (15) business days
(as observed in the location of our principal place of business) after such
proceeding is concluded. You may transfer administration of your domain name
registration to another registrar during a pending court action or arbitration,
provided that the domain name you have registered with us shall continue to be
subject to the proceedings commenced against you in accordance with the terms of
this Policy. In the event that you transfer a domain name registration to us
during the pendency of a court action or arbitration, such dispute shall remain
subject to the domain name dispute policy of the registrar from which the domain
name registration was transferred. 9. Policy Modifications. We reserve the
right to modify this Policy at any time with the permission of ICANN. We will
post our revised Policy at least thirty (30) calendar days before it becomes
effective. Unless this Policy has already been invoked by the submission of a
complaint to a Provider, in which event the version of the Policy in effect at
the time it was invoked will apply to you until the dispute is over, all such
changes will be binding upon you with respect to any domain name registration
dispute, whether the dispute arose before, on or after the effective date of our
change. In the event that you object to a change in this Policy, your sole
remedy is to cancel your domain name registration with us, provided that you
will not be entitled to a refund of any fees you paid to us. The revised Policy
will apply to you until you cancel your domain name registration Additional
information regarding the Uniform Domain Name Dispute Resolution Policy &
Rules may be found at http://www.icann.org/udrp/udrp.htm.
Acceptable Use Policy
Addendums
Network Addendum
EasySiteHost.com customers may not use our network to circumvent
user authentication or security of any host, network, or account. This
includes, but is not limited to, accessing data not intended for the customer,
logging into a server or account the customer is not expressly authorized to
access, password cracking, probing the security of other networks or directly
violating the security policy of another organization. Customers are also not
allowed to interfere or deny service to any user, host, or network by flooding,
mail bombing, or attempts to overload or crash the host network. Any violation
of the network guidelines set forth will result in deactivation of your web host
for resolution.
Mass Mailings.
EasySiteHost.com has a zero-tolerance policy on SPAM, Junk E-mail or
UCE. Spam, Junk-mail and UCE are defined
as: the sending of the same, or
substantially similar, unsolicited electronic mail message, whether commercial
or not, to more than one recipient. A
message is considered unsolicited if it is posted in violation of a newsgroup
charter or if it is sent to a recipient who has not requested or invited the
message. UCE also includes e-mail with
forged headers, compromised mail server relays, and false contact
information. This prohibition extends to
the send ing of unsolicited mass mailings from
another service, which in any way implicates the use of the EasySiteHost.com
servers. Violation of the above terms
will result in one or all of the following:
- A warning from EasySiteHost, via E-mail or phone.
- Removal of DNS for the advertised / originating site.
- Temporary shutdown of the server or a block on outgoing mail.
- Permanent disconnection of service.
Repeat violation of the above terms will result in the
following actions.
- Immediate disconnection of service with no re-activation.
- $500 fee assessed to your account for violation.
- Absolutely no refunds for any reason.
- $10 per e-mail violation after notification.
If your actions have caused EasySiteHost.com mail servers to
be placed on blackhole lists and other mail filtering software systems used by
ISP’s and Web Hosting companies around the world, you will be assessed a $1000
charge to your account and $200 per hour for administrative charges incurred to
remove and protect our mail servers and/or domain names. If you have further questions about our mass
mailing policy, please send them to info@EasySiteHost.com. If you want to
report abuse by one of our users, please send the e-mail to abuse@EasySiteHost.com.
Mailing
Lists:
Our mass mailing rules also apply to mailing lists, list servs, or mailing
services you may contract with. Our policy is the following: An acceptable
mailing list will be focused at a target audience that has voluntarily signed up
for your e-mail information or that has made their e-mail address available for
distribution of information from you. Your own list servs in which customers
have signed up for in the past, is a valid mailing list. If one of your members
asks to be removed, please remove them as soon as feasibly possible. Internally
created mailing lists are valid as long as your customers agree to receive the
e-mail. Purchased mailing lists are generally a violation of the rules because
you have not received authority from the recipient to send them an e-mail. The
final rule to all mailing lists is simple: if your customers begin to send spam
complaints to EasySiteHost.com about your e-mail, you will be bound to the terms
of mass mailings listed above. If you have direct questions in reference to
mailing lists, please send your question to info@EasySiteHost.com.
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