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Terms of Service


Services Agreement
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Terms and Conditions of Service
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Acceptable Use Policies

You are responsible for abiding by the rules set forth in the paragraphs below. Any violation of the terms set forth below may result in immediate suspension and/or termination of all services currently being provided.

 

As a Web Hosting Provider ("WHP"), we offer our customers the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. We also want our customers to be fully informed of their rights and obligations -- and ours -- in connection with their use of the Internet. This Network Access Policy, which supplements and explains certain terms of each customer's respective services agreement (the  "Services Agreement"), is intended as a plain English guide to those rights and obligations.

The fundamental fact about the Internet is that no one --neither us, nor anyone else -- owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When customers obtain information through the Internet, they must keep in mind that we cannot monitor, verify, warrant or vouch for the accuracy and quality of the information that customers may acquire. For this reason, the customer must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because we cannot monitor and censor the Internet, and will not attempt to do so, we cannot accept any responsibility for injury to our customers that results from inaccurate, unsuitable or offensive Internet communications.

When customers disseminate information through the Internet, they also must keep in mind that we do not review, edit, censor or take responsibility for any information our customers may create. This places on customers what will be, for most, an unfamiliar responsibility. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information they create is carried over our facilities and may reach a large number of people, including both our customers and others, customers' postings to the Internet may affect other customers and may harm our goodwill, business reputation and operations. For these reasons, customers violate our policy and the Services Agreement when they, their affiliates or subsidiaries engage in the following activities:

Adult Sites/Unacceptable Content – Pornography and pornographic related merchandising are prohibited under all EasySiteHost services.  This includes sites that include links to pornographic content elsewhere.  Further examples of unacceptable content or links include pirated software, “hacker” programs, archives of “Warez Sites”, game rooms or MUDs, IRC Bots, Egg Drop programs, any kind of illegal software or shareware.  In addition sites offering online gambling, casino functionality, sportsbook betting (including offshore), and Internet lotteries are prohibited. 

Copyright Violation -- Violation of copyrights held by individuals and corporations or other entities can result in civil and criminal liability for the infringer, and can involve the WHP in litigation and possible loss of reputation.

Customer Support – EasySiteHost promotes a mutually professional relationship with its customers.  Obscene, abusive, threatening or otherwise harassing communications with agents of the Company, via telephone, email, online chat or other means will result in immediate account termination not withstanding any other terms of this agreement.  Violation of this will result in refund ineligibility.

Defamation -- Defamatory speech distributed over the Internet can result in civil liability for the defamer and litigation against the WHP whose facilities were used to distribute the defamatory material, and is therefore prohibited.

Distribution and/or Transmission of Obscene or Indecent Speech or Materials -- Violation of indecency and obscenity laws can result in criminal penalties.

Distribution of Internet Viruses, Worms, Trojan Horses and Other Destructive Activities -- Distribution of Internet viruses, worms, Trojan horses and other destructive activities, such as hacking, can result in serious civil and or criminal liability under international, federal and state laws.

DNS Transfers – By registering a domain name through EasySiteHost, the Customer is establishing a relationship with DomainPeople.com separate from the Company and this Agreement.  All customer accounts are setup with the understanding that the Customer will transfer authoritative DNS control of the domain hosted with us, (i.e.) EasySiteHost requires the Customer to update the domain name registration of any domain hosted to the appropriate nameservers.  EasySiteHost does not provide extended access to its network through non-authoritative DNS means for any purpose.  No third-level domains are provided.

Export Control Violations -- The law limits the ability of persons to export encryption software, over the Internet or otherwise, to points outside the United States.

Illegal/Unauthorized Access to Other Computers or Networks -- The illegal or unauthorized accessing (often known as "hacking") of computers or networks carries potential civil and criminal penalties under both federal laws and the laws of most states.

Image Repository -- The WHP services are not to be used as a software/image repository.  This means you cannot use your account to store images that are pulled from another website.  An example of this would be storing images to be pulled from an eBay auction site.

Software/Script Support – Customer acknowledges that EasySiteHost cannot provide technical support for any software and/or script that the Customer installs, other than variable name changes.  Customer also acknowledges that EasySiteHost does not supply technical support for Microsoft FrontPage, other than initial configuration. EasySiteHost supplies technical support for webhosting issues only.  EasySiteHost shall be the sole arbiter as to what constitutes a “webhosting” issue.

Spamming -- Unsolicited, commercial mass e-mailing (known as "spamming") is a strongly disfavored practice among Internet users and web hosting providers. It is particularly harmful not only because of its negative impact on consumer attitudes toward us, but also because it can overload our equipment and disrupt service to our customers.  This includes listing a hosted domain in any unsolicited email.

Unmetered Data TransferEasySiteHost provides the 500mb of web space and unlimited data transfer in good faith to our Customers so that they may create their websites without the fear of running over their web space or web traffic allocation.  While most Customers will use the extra web space and traffic for their legitimate web site needs, we recognize that others may try to take advantage of our offer and use the space and traffic in ways for which it is not intended.  If at any time the Customer’s website generates enough bandwidth usage to affect the performance of the other customer sites on the server, EasySiteHost reserves the full right to terminate the Customer’s domain name and hosting without refund.

Other Activities, whether lawful or unlawful, that we determine to be harmful to our customers, operations or reputation, including any activities that restrict or inhibit any other user from using and enjoying the service or the Internet.  Any violations of this agreement will result in refund ineligibility.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the customer. We will not, as an ordinary practice, monitor the communications of our customers to ensure that they comply with our policy or applicable law. When we become aware of harmful communications, however, we may take any of a variety of actions. We may remove information that violates our policies, implement screening software designed to block offending transmissions, or take any other action we deem appropriate, including termination of a customer's contract with us.

Customers who knowingly transmit materials that violate law or our policy are, themselves, in violation of our policy. Failure to cooperate with us for corrective and preventive measures is a violation of our policy.

We also are concerned with the privacy of on-line communications. In general, the Internet is neither more nor less secure than other common communications media, including mail, facsimile and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, we urge our customers to assume that all of their on-line communications are insecure.

We cannot take any responsibility for the security of communications transmitted over our facilities. We will comply fully, however, with all applicable laws concerning the privacy of our customers' on-line communications. In particular, we will not intentionally monitor or disclose any private electronic mail messages sent or received by our customers unless required to do so by law. We may, however, monitor our service electronically to determine that our facilities are operating satisfactorily.  Also, we may be required to disclose information transmitted through our facilities in order to comply with court orders, statutes, regulations or governmental requests. Finally, we may disclose information transmitted over our facilities where necessary to protect us, and our customers, from harm or where such disclosure is necessary to the proper operation of the system.

We are not responsible for loss of customer content due to server or hardware failure.  We do, however, backup our systems daily, but cannot guarantee the content is up-to-date.  It is the customer's responsibility to have a full backup of their site.

Finally, we wish to emphasize that in signing the Services Agreement, or clicking on a button that acknowledges said agreement(s), customers indemnify us for any violation by the customer of the Services Agreement, or of law or corporate policies, that results in loss to us or the bringing of any claim against us. This means that if we are sued because of activities of the customer that violate any law, the Services Agreement or this policy (which is part of the Services Agreement), the customer will pay any damages awarded against us, plus costs and reasonable attorneys' fees.

We hope this Policy Statement is helpful in clarifying the obligations of Internet users, including us and our customers, as responsible members of the Internet.

We reserve the right to permanently discontinue service at any time, without notice, should you be found in violation of our aforementioned terms and conditions.

Note: You are not permitted to have any commercially available software, fixes, patches or electronic media (ex. MP3s, AVI, WAVE, etc.) for download on your site. We reserve the right - at any time, to terminate service if we find that you have violated this term. Additionally, should you be found to be in violation of any licensing agreements currently in place, we reserve the right to permanently terminate your service without refund. In Plain English - NO Download sites !

Complaints about violators of our policies should be referred to info@EasySiteHost.com. Each complaint will be investigated.


 

Domain Name Registration Addendum

 

By registering a domain name through EasySiteHost.com, you agree to the following terms and conditions.

 

  • You agree to the submission of your information (name, phone number, address, city, state, and zip) to EasySiteHost.com. for domain name registration purposes only.  You will be the owner of your domain name.
  • You agree to indemnify, defend and hold harmless EasySiteHost.com or any other appropriate registry, and its directors, officers, employees and agents from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses arising out of or relating to your domain name registration.
  • You agree to purchase at the time of this submission, both the domain name and web hosting services on your credit card or other method of payment specified in the payment fields.  This charge will occur at the time you submit the form.
  • Domain registration will automatically renew for the same term as your initial signup period (it is your responsibility to notify EasySiteHost.com of any changes in contact information). You may cancel the renewal process by notifying EasySiteHost.com via email at least 30 days in advance at cancel@EasySiteHost.com. Please provide your Name, Domain Name and desire for your domain name to lapse.
  • There is no money back guarantee for hosting or domain name registrations, nor can domain names be altered in any way after the submission.
  • You agree to forfeit your domain name to EasySiteHost.com for non-payment of the domain name or hosting fees.
  • You agree to our acceptable use policy, spam policy, and other terms and conditions
 
For Modification and Transfer of Registered domains: Addendum
  • You agree that you are the owner, or you have authorized power as agent for the owner, to make this change of domain request.  You indemnify EasySiteHost.com of all domain name disputes between you and the domain name owner.
  • You agree to indemnify, defend and hold harmless EasySiteHost.com or any other appropriate registry, and its directors, officers, employees and agents from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses arising out of, or relating to, your domain name registration.
  • You agree to purchase at the time of submission the services chosen on the signup form.  This charge will be billed to your credit card at the time the form is submitted.
  • There are no prorated refund amounts for web hosting. This applies to both monthly and annual accounts.
  • You agree to our acceptable use policy, e-mail & spam policies,  and terms and conditions.

 

Uniform Domain Name Dispute Resolution Policy
(As Approved by ICANN on October 24, 1999)
1. Purpose. This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), and the selected administrative-dispute-resolution service provider's supplemental rules.
2. Your Representations. By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights.
3. Cancellations, Transfers, and Changes. We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances:
a. subject to the provisions of Paragraph 8, our receipt of written or appropriate electronic instructions from you or your authorized agent to take such action;
b. our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action; and/or
c. our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under this Policy or a later version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.)
We may also cancel, transfer or otherwise make changes to a domain name registration in accordance with the terms of your Registration Agreement or other legal requirements.
4. Mandatory Administrative Proceeding.
This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed at http://www.EasySiteHost.com/policy/dnr4.html (each, a "Provider").
a. Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third party (a "complainant") asserts to the applicable Provider, in compliance with the Rules of Procedure, that
(i) your domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights; and
(ii) you have no rights or legitimate interests in respect of the domain name; and
(iii) your domain name has been registered and is being used in bad faith.
In the administrative proceeding, the complainant must prove that each of these three elements are present.
b. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:
(i) circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name; or
(ii) you have registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that you have engaged in a pattern of such conduct; or
(iii) you have registered the domain name primarily for the purpose of disrupting the business of a competitor; or
(iv) by using the domain name, you have intentionally attempted to attract, for commercial gain, Internet users to your web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of your web site or location or of a product or service on your web site or location.
c. How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint. When you receive a complaint, you should refer to Paragraph 5 of the Rules of Procedure in determining how your response should be prepared. Any of the following circumstances, in particular but without limitation, if found by the Panel to be proved based on its evaluation of all evidence presented, shall demonstrate your rights or legitimate interests to the domain name for purposes of Paragraph 4(a)(ii):
(i) before any notice to you of the dispute, your use of, or demonstrable preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or
(ii) you (as an individual, business, or other organization) have been commonly known by the domain name, even if you have acquired no trademark or service mark rights; or
(iii) you are making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.
d. Selection of Provider. The complainant shall select the Provider from among those approved by ICANN by submitting the complaint to that Provider. The selected Provider will administer the proceeding, except in cases of consolidation as described in Paragraph 4(f).
e. Initiation of Proceeding and Process and Appointment of Administrative Panel. The Rules of Procedure state the process for initiating and conducting a proceeding and for appointing the panel that will decide the dispute (the "Administrative Panel").
f. Consolidation. In the event of multiple disputes between you and a complainant, either you or the complainant may petition to consolidate the disputes before a single Administrative Panel. This petition shall be made to the first Administrative Panel appointed to hear a pending dispute between the parties. This Administrative Panel may consolidate before it any or all such disputes in its sole discretion, provided that the disputes being consolidated are governed by this Policy or a later version of this Policy adopted by ICANN.
g. Fees. All fees charged by a Provider in connection with any dispute before an Administrative Panel pursuant to this Policy shall be paid by the complainant, except in cases where you elect to expand the Administrative Panel from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all fees will be split evenly by you and the complainant.
h. Our Involvement in Administrative Proceedings. We do not, and will not, participate in the administration or conduct of any proceeding before an Administrative Panel. In addition, we will not be liable as a result of any decisions rendered by the Administrative Panel.
i. Remedies. The remedies available to a complainant pursuant to any proceeding before an Administrative Panel shall be limited to requiring the cancellation of your domain name or the transfer of your domain name registration to the complainant.
j. Notification and Publication. The Provider shall notify us of any decision made by an Administrative Panel with respect to a domain name you have registered with us. All decisions under this Policy will be published in full over the Internet, except when an Administrative Panel determines in an exceptional case to redact portions of its decision.
k. Availability of Court Proceedings. The mandatory administrative proceeding requirements set forth in Paragraph 4 shall not prevent either you or the complainant from submitting the dispute to a court of competent jurisdiction for independent resolution before such mandatory administrative proceeding is commenced or after such proceeding is concluded. If an Administrative Panel decides that your domain name registration should be canceled or transferred, we will wait ten (10) business days (as observed in the location of our principal office) after we are informed by the applicable Provider of the Administrative Panel's decision before implementing that decision. We will then implement the decision unless we have received from you during that ten (10) business day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that you have commenced a lawsuit against the complainant in a jurisdiction to which the complainant has submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction is either the location of our principal office or of your address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure for details.) If we receive such documentation within the ten (10) business day period, we will not implement the Administrative Panel's decision, and we will take no further action, until we receive (i) evidence satisfactory to us of a resolution between the parties; (ii) evidence satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your lawsuit or ordering that you do not have the right to continue to use your domain name.

5. All Other Disputes and Litigation. All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available.

6. Our Involvement in Disputes. We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves.
7. Maintaining the Status Quo. We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above.

8. Transfers During a Dispute.
a. Transfers of a Domain Name to a New Holder. You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph.
b. Changing Registrars. You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred.
9. Policy Modifications. We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Policy at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration
Additional information regarding the Uniform Domain Name Dispute Resolution Policy & Rules may be found at http://www.icann.org/udrp/udrp.htm.


Acceptable Use Policy Addendums

Network Addendum

EasySiteHost.com customers may not use our network to circumvent user authentication or security of any host, network, or account.  This includes, but is not limited to, accessing data not intended for the customer, logging into a server or account the customer is not expressly authorized to access, password cracking, probing the security of other networks or directly violating the security policy of another organization.  Customers are also not allowed to interfere or deny service to any user, host, or network by flooding, mail bombing, or attempts to overload or crash the host network.  Any violation of the network guidelines set forth will result in deactivation of your web host for resolution.

Mass Mailings.  EasySiteHost.com has a zero-tolerance policy on SPAM, Junk E-mail or UCE.  Spam, Junk-mail and UCE are defined as:  the sending of the same, or substantially similar, unsolicited electronic mail message, whether commercial or not, to more than one recipient.  A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message.  UCE also includes e-mail with forged headers, compromised mail server relays, and false contact information.  This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of the EasySiteHost.com servers.  Violation of the above terms will result in one or all of the following:

  • A warning from EasySiteHost, via E-mail or phone.
  • Removal of DNS for the advertised / originating site.
  • Temporary shutdown of the server or a block on outgoing mail.
  • Permanent disconnection of service.

Repeat violation of the above terms will result in the following actions.

  • Immediate disconnection of service with no re-activation.
  • $500 fee assessed to your account for violation.
  • Absolutely no refunds for any reason.
  • $10 per e-mail violation after notification.

If your actions have caused EasySiteHost.com mail servers to be placed on blackhole lists and other mail filtering software systems used by ISP’s and Web Hosting companies around the world, you will be assessed a $1000 charge to your account and $200 per hour for administrative charges incurred to remove and protect our mail servers and/or domain names.  If you have further questions about our mass mailing policy, please send them to info@EasySiteHost.com.  If you want to report abuse by one of our users, please send the e-mail to abuse@EasySiteHost.com.   

Mailing Lists:  Our mass mailing rules also apply to mailing lists, list servs, or mailing services you may contract with.  Our policy is the following:  An acceptable mailing list will be focused at a target audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution of information from you.  Your own list servs in which customers have signed up for in the past, is a valid mailing list.  If one of your members asks to be removed, please remove them as soon as feasibly possible.  Internally created mailing lists are valid as long as your customers agree to receive the e-mail.  Purchased mailing lists are generally a violation of the rules because you have not received authority from the recipient to send them an e-mail.  The final rule to all mailing lists is simple:  if your customers begin to send spam complaints to EasySiteHost.com about your e-mail, you will be bound to the terms of mass mailings listed above.  If you have direct questions in reference to mailing lists, please send your question to info@EasySiteHost.com.

 

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